Patient Bill of Rights

⚠️ DRAFT — Requires attorney review.

PLACEHOLDER CONTENT — this page was generated as a starting template and has not been reviewed by a lawyer. Do not rely on it and do not launch publicly until a qualified healthcare compliance attorney has reviewed and finalized this text for every jurisdiction you operate in.

As a Nuvia Health patient, you have the right to receive care with dignity, respect, and without discrimination based on race, ethnicity, sex, sexual orientation, gender identity, age, disability, or ability to pay.

You have the right to be treated by a licensed healthcare provider practicing within their scope of licensure, and to know that provider's name, credentials, and licensing jurisdiction.

You have the right to receive clear information about your diagnosis, treatment options (including GLP-1 and other therapies we offer), expected benefits, and material risks, in language you can understand, before you consent to treatment.

You have the right to ask questions, to request a second opinion, and to refuse any recommended treatment, or to stop treatment at any time, without it affecting your ability to seek other care from us in the future.

You have the right to privacy and confidentiality in your medical information, as described in our Notice of Privacy Practices, and to know who has access to it, including our partner pharmacy and payment-processing network.

You have the right to know the cost of your care before you're charged, including any membership or subscription terms, and to receive an itemized bill on request.

You have the right to be told, honestly, when a licensed provider determines that treatment is not medically appropriate for you, and to receive guidance on next steps or a referral for in-person care when needed.

You have the right to file a complaint about your care or your experience with Nuvia Health without fear of your future care being affected, and to receive a timely response.