Privacy Policy

PLACEHOLDER CONTENT — this page was generated as a starting template and has not been reviewed by a lawyer. Do not rely on it and do not launch publicly until a qualified healthcare compliance attorney has reviewed and finalized this text for every jurisdiction you operate in.

This Privacy Policy describes how Nuvia Health collects, uses, and protects your personal and health information.

We collect information you provide directly (account details, intake answers, payment information) and information generated through your use of the service (login activity, device information).

Your health information is used to provide care, process orders and prescriptions, and communicate with you about your treatment. We do not sell your personal health information.

In the United States, your health information is protected consistent with the Health Insurance Portability and Accountability Act (HIPAA). In Canada, it is protected consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial health-privacy legislation (e.g. PHIPA in Ontario).

We share information only with the licensed providers, pharmacies, and payment processors necessary to deliver your care, each bound by their own confidentiality and data-protection obligations.

You have the right to access, correct, and in some cases request deletion of your personal information, subject to our recordkeeping obligations as a healthcare service.

Questions about this policy or your data can be directed to our support team.