Terms & Conditions

PLACEHOLDER CONTENT — this page was generated as a starting template and has not been reviewed by a lawyer. Do not rely on it and do not launch publicly until a qualified healthcare compliance attorney has reviewed and finalized this text for every jurisdiction you operate in.

These Terms & Conditions govern your use of the Nuvia Health website and services. By creating an account or using our services, you agree to these terms.

Nuvia Health provides a platform connecting patients with independent, licensed healthcare providers for telehealth consultations. We are not a pharmacy or insurer, and we do not practice medicine ourselves — all clinical decisions are made by the licensed provider you are connected with.

You must be of legal age in your jurisdiction and provide accurate, complete information during intake. Providing false medical information may result in denial of care or termination of your account.

Medications prescribed through our platform, including compounded medications, may not be FDA-approved (US) or Health Canada-approved in every formulation. Your provider will discuss risks, benefits, and alternatives with you before prescribing.

Pricing, subscription terms, and cancellation policies are described at checkout and may vary by service and jurisdiction.

We reserve the right to update these terms; continued use of the service after changes constitutes acceptance of the updated terms.

These terms are governed by the laws of the jurisdiction in which you receive care, without regard to conflict-of-law principles.